Dr. Hooten and his staff were fine — Hooten seemed pretty knowledgable, gave me a good adjustment, and his staff was friendly enough. On my second visit (this afternoon), they sat me down and walked me through cost of treatment. They wanted me to sign something agreeing to pay them hundreds of dollars a month for a dozen visits, for two months.

The plan itself seemed fine, and the cost was reasonable enough, but when I asked for written terms of the agreement, they said they don’t do business that way. They told me they offer refunds if I wasn’t happy with the service, but wouldn’t provide anything in writing to corroborate that policy. They don’t allow individual visits; you’re either paying them a lump sum (with no terms) or you can go elsewhere.

It’s disheartening because again, I had a great initial adjustment. When I met with Hooten on my first visit, I lamented about healthcare being a for-profit business in this country, which he was quick to agree with. For us to have that conversation and then to come back the next visit and be asked to pay hundreds of dollars for a retained service without terms was really disappointing. I almost never write reviews but this really stuck with me and I wanted to share my experience.